1. General

1.1 Please read these terms
& conditions carefully before you (the "Customer") ordering any
products from printworksmarket.com (the “Website). By ordering any
products from Printworks Sweden AB (“PRINTWORKS”), company registration nr 556314-2347, you agree to be bound by these terms & conditions (the ”Agreement”).

1.2 By placing an order at the Website, you warrant that you
are at least 18 years old (or have parents' permission to buy from
PRINTWORKS) and accept these terms & conditions which shall apply to
all orders placed or to be placed at Website for the sale and supply of
any products. None of these terms & conditions affect your
statutory rights.

1.3 PRINTWORKS shall have no
liability and reserves the right to amend any information, including but
not limited to image or typographical errors on the Website such as
inaccurate prices and price adjustments, product descriptions or
technical specifications, terms of purchase, and product offerings
without prior notice. PRINTWORKS is entitled to adjust such errors
accordingly at any time. At the event of when a product is sold out,
PRINTWORKS has the right to cancel the order and refund any amount paid
in the best possible way given the circumstance. PRINTWORKS shall also
notify the customer of equivalent replacement products if available.

1.4
The Website and all its content are owned and copyright protected by
PRINTWORKS or its licensors. This means that trademarks, company name,
product names, images and graphics, design, layout and information about
products, services and other content may not be copied or used without
the prior written consent of PRINTWORKS.

2. Agreement & Orders

2.1
In order to place an order through the Website the Customer must accept
these terms & conditions set forth by PRINTWORKS. By accepting the
Agreement, the Customer confirm to comply with the terms and conditions
in its entirety and acknowledges that one has read and consent to
PRINTWORKS processing of personal data and use of cookies.

3. Customer Information

3.1
It is of great importance for PRINTWORKS that the customer's personal
data is handled in a safe and secure way. When you place an order
through the Website you will be requested to provide some personal data.
When doing so you confirm that the information provided is correct and
complete and that you, the customer is responsible for any errors in the
information provided. Detail information about PRINTWORKS processing of
personal data can be found in our Privacy Policy, which constitutes an
integral part of these terms and conditions. The customer is encouraged
to review the Privacy Policy set by PRINTWORKS.

4. Prices, fees, and payment

4.1
The prices stated on the Website apply to orders placed on
printworksmarket.com. All prices prior to purchase are presented in
Euro, SEK, DKK or GBP and do not include payment and shipping fees,
which are given separately at checkout. Depending on the final
destination, orders may be subject to additional charges such as sales
tax, customs & duty charges. PRINTWORKS does not have any
responsibility for any additional charges that may apply.4.2 All
products remain PRINTWORKS property until the full payment is made. The
price applicable is set at the date on which you place your order.
Shipping costs and payment fees are recognized at checkout before the
Customer confirms the purchase. All payment transactions are processed
through a third-party payment provider and PRINTWORKS does not process
or store any card information. Payment information are sent over SSL
encryption to complete the Customers transaction in a secure way. The
third-party payment provider is responsible for processing of your
personal data and have separate terms that apply to them and given to
you at checkout page on the Website. PRINTWORKS encourage Customers to
read the terms and conditions set out by third-party payment provider.

5. Special offers and discounts

5.1
PRINTWORKS may occasionally provide the use of special offers on the
Website. PRINTWORKS reserves the right, at any time, to withdraw such
special offers. Upon termination or withdrawal of a special offer, this
Agreement shall apply without any amendments. Any offers on specific
products or categories on the Website are valid only for a limited
period of time or until products are sold out. Special offers may be
combined with other discount that may be offered at the time of the
special offer.

6. Shipping & Returns

6.1
Shipping and delivery time is set out the Website depending on the
Customers country/state of residence. Delivery times are estimates and
not guaranteed. Delivery method provided by PRINTWORKS and chosen by the
Customer at the time of purchase may be subjected to changed depending
on Customer location or unexpected turn of events eg. Carrier unable to
deliver the package for whatever reason.

6.2 At the time of
purchase Customers are required to pay a flat shipping fee depending on
the chosen delivery of economy, standard or express. Shipping fee is
provided at checkout. Packages not claimed/retrieved within 14 days will
be returned to PRINTWORKS and the Customer are responsible for any cost
associated with the return of unclaimed packages.

6.3 If the
Customer wants to return the product, that must be done within 30 days
from the date you received the delivery. During Christmas shopping, you
have extended return time up to 60 days. Note that any charges incurred
with a return are the responsibility of the Customer. It is recommended
to use a postal service that gives the customer a tracking number if
package were to get lost as PRINTWORKS cannot be responsible for any
loss of goods. Note that PRINTWORKS will return a return fee for all
returns. See more about return shipping costs in the text about returns
at the customer service page. During Christmas shopping, you have an
extended return time of up to 30 days. As soon as your products have
been received and checked at a PRINTWORKS warehouse, PRINTWORKS will
deposit the amount corresponding to the returned item minus the return
shipping cost to the account used at the time of purchase. An email
confirmation the return will also be sent out. We reserve the right to
process your return within two weeks from when the return was received.

6.4 In order to do a return, the Customer needs to
collect/pick up the package. For packages that are unclaimed/uncollected
within 14 days Printworks reserves the right to charge the customer a
fee to cover return shipping and freight companies' administrative costs
for the cost of shipping fees for the uncollected packages. The amount
will be deducted from the order upon the return of the order handled by
us.

6.5 Printworks do not offer product exchanges. The customer
may return your product within 14 days for a full credit and re-order
your replacement item.

7. Complaints & Reclamations

7.1
The Customer have the right to file a complaint or request a
reclamation that apply to products which are defective according to
applicable consumer protection legislation. For a product to be
considered defective, the defect must have occurred before it was sold.
Any Customer who wishes to assert their right to file a complaint for
any product ordered shall contact PRINTWORKS as soon as possible after
the defect was discovered and provide proof in imagery of defective.
PRINTWORKS will carry the cost associated with the shipping for any
approved complaints that meet the above terms.

8. Force Majeure

8.1 Events outside PRINTWORKS's control, which is
not reasonably foreseeable, shall be considered force majeure, meaning
that PRINTWORKS is released from PRINTWORKS obligations to fulfill
contractual agreements. Examples of such events are government action or
omission, new or amended legislation, conflict, embargo, fire or flood,
sabotage, accident, war, natural disasters, strikes, or lack of
delivery from suppliers. The force majeure also includes government
decisions that affect the market negatively and products, for example,
restrictions, warnings, ban, etc.

9. Changes to the general conditions 

9.1
PRINTWORKS reserves the right to change these terms & conditions at
any time for whatever reason. Any changes to the Agreement will be
posted on the Website and changes will become valid once the Customer
has accepted the updated terms & conditions when completing a new
purchase or when using the Website. PRINTWORKS recommends that the
Customer regularly remains updated on the Website in order to become
aware of any changes to the Agreement.